Frequently Asked Questions

MeraInaam account kaise create hota hai? +

Login / Register page se account create karein. Email verification ya available authentication method complete karne ke baad aap account dashboard use kar sakte hain.

Login ya OTP issue ho to kya karun? +

Email address dobara check karein aur verification message ke liye inbox/spam folder dekhein. Issue continue ho to MeraInaam Support use karein.

Live draw mein participate kaise karun? +

Live Draws page open karein, apna prize select karein, entry quantity choose karein aur checkout instructions follow karein.

Draw kab close hota hai? +

Har campaign ki closing information uske Live Draw card ya campaign details mein show honi chahiye. Campaign entry limit ya published closing condition ke basis par bhi close ho sakta hai.

Draw eligibility aur rules kahan milenge? +

General rules ke liye Draw Rules & Eligibility page check karein. Kisi specific campaign ke additional rules us campaign ke saath publish ho sakte hain.

Payment kaise karni hai? +

Checkout par current official bank details aur exact amount show hota hai. Exact amount transfer karein aur successful transaction ka payment screenshot upload karein.

Payment Pending Verification kyun dikha raha hai? +

Screenshot submit hone ke baad payment application manual verification mein jati hai. Jab payment successfully verify ho jaye tab entry approve aur tickets confirm kiye ja sakte hain.

MI-PAY reference kya hota hai? +

MI-PAY aapki payment application ka unique reference hai. Ye payment ya support issue identify karne mein help karta hai. MI-PAY reference khud confirmed draw ticket nahi hai.

Refund kab mil sakta hai? +

Duplicate payment, excess transfer, cancelled campaign ya certain verified payment problems review ke liye eligible ho sakte hain. Full details Refund & Cancellation Policy mein available hain.

Ticket number kab milta hai? +

Current flow mein ticket payment proof submit karte hi generate nahi hota. Payment successfully verify aur approve hone ke baad confirmed ticket number issue hota hai.

Agar 5 entries purchase karun to kitne tickets milenge? +

Agar 5 entries successfully approve hoti hain to system normally 5 separate confirmed ticket references issue karega, subject to applicable campaign rules.

Mere confirmed tickets kahan show honge? +

Approved tickets user ke My Dashboard / account area mein show kiye jayenge once ticket-generation backend fully enabled ho.

Winners kahan announce hote hain? +

Verified results MeraInaam Winners page par publish kiye ja sakte hain with prize, ticket and relevant draw information.

Winner ka full phone number ya IP public hota hai? +

Nahi. Sensitive administration information jaise raw IP, full payment screenshot aur complete phone number public winner page par show nahi hona chahiye. Phone display ho to masked form use ki ja sakti hai.

Winner select hone ke baad kya hota hai? +

Selected winner ki ticket validity, eligibility aur contact details verify ki ja sakti hain. Verification complete hone ke baad prize claim/delivery process continue hota hai.

MeraInaam Support se contact kaise karun? +

Contact & Support page par Smart Support Assistant use karein ya formal support request submit karein.

MI-SUP reference kya hai? +

Support form submit hone ke baad MI-SUP reference generate hota hai. Isko apne support case ko identify karne ke liye safe rakhein.

Responsible participation ka kya matlab hai? +

Sirf affordable amount use karein, borrowed money use na karein, spending limit set karein aur participation ko guaranteed income na samjhein. Details Responsible Participation page par hain.